We look forward to welcoming you back to
Sirior Bach Caravan Park
BEFORE YOU ARRIVE
Check our Website
Check out our website for all the latest information
WHILE ON PARK
On arrival to the park please use the access barrier to enter the park and proceed directly to your holiday home.
Hand Sanitiser stations will be available in public areas, near entrances and exits.
Enhanced Hygiene measures been introduced. With a dedicated cleaning team focused on all public areas.
Please maintain social distancing, keeping a safe distance (Current Welsh Government guidance is 2m) apart from other customers and team members.
Please only enter a holiday home if you are staying there.
New signage has been placed around the park as a reminder of the safety measures and instructions to follow.
You may see NWC Team members wearing PPE.
Safety screens have been installed to our counter. In order to keep our customers and team members safe.
We ask all of our holiday home owners, guest and team members to adhere to a number of key points to maximise safety on our park.
When on park please respect and adhere to our social distancing and hygiene procedures
We’d like to ask all our owners and guests to please not travel if you or a member of your household are feeling unwell or are displaying any of the Coronavirus symptoms or have been asked to self isolate or quarantine.
If you or any of your party develops symptoms or suspect they may have Coronavirus whilst staying in your holiday home on park, please let your park team know. We kindly ask you to return to your primary residence as soon as safe to do so in line with the Government guidelines.
While on park please continue to follow Government guidance, maintain social distance at all times and good personal hygiene. There will be additional signage placed around the park as a reminder.
Reception services will be available by calling 01745 827425 or by emailing email@example.com
VISITING THE PARK
We have had to make a few changes to how we manage the arrival of owners as well as guests to create a safe, and contact-free environment.
We’ve created a new online form for you to let us know each time you are visiting the park. If you are unable to register yourself online, please call or email the park. To comply with guidance we are required to know who is on our park at any point in time.
By knowing who is on park, we can also quickly keep in touch and provide any updates should we need to. We will send you the link to register your arrival in advance of the park reopening.
On your arrival to the park, please use the main entrance to access the park. Drive slowly towards the barrier, using your owners access card, which will be reactivated ready for reopening. Please then proceed directly to your holiday home. We would also ask that you let us know when you return home. This can be done by completing the arrival and departure form or by calling the park.
We ask all owners, guests and team members to maintain a safe 2m distance from each other where possible
- In instances where this may not be possible, we’ll be adding additional shielding measure and/or PPE to maintain safe interaction including safety screen being fitted to our service and reception counters
- Where possible, we’ll provide visible markers to help you adhere to social distancing guidelines when using any of our facilities on park
- Please only enter a holiday home if you are staying there
- Adhere to all current Welsh government social distancing guidelines
Please be mindful of the local communities and please ensure you comply with social distancing rules in place in the surrounding areas.
- Frequent deep cleaning and disinfecting of high footfall areas, communal areas and surfaces
- Providing PPE for our team members
- Introduction of hand washing and sanitisation stations in public areas and near entrances and exits where possible
- There will be a particular focus on cleaning high touch areas (including tabletops, counters, door handles, bathroom ﬁttings).
ESSENTIAL SERVICES AND MAINTENANCE
Any essential services or maintenance that you require will continue to take place, which included . No other works should be completed on your holiday home during this period.
- No hot water/heating
- No electricity
- Water leaks
- Unable to unlock/lock the holiday home door
- Gas test
- Electrical test
Should you require any assistance on the above, please contact the park directly.
All other maintenance related jobs, including warranty and after sales, will be scheduled in with the works completed when the caravan is unoccupied.