COVID-19 update please click here

Dear Caravan Owner,

We are pleased to provide you with some helpful tips and recommendations for during the winter months.

Please review or download the following PDF

If you require your caravan to be winterised before the end of the season or for the anti freeze levels to be checked on your boiler, please click here. 

The parks ‘valuable removed poster’ that is recommended to be displayed in your caravan windows once the parks closes for the season can be downloaded via the following PDF

To order a gas bottle or for any assistance please call 01745 827 425 or email The last day for a gas delivery will be 23rd December 2021 after which our gas bottle delivery service will be unavailable until 7th January 2022.

Reception Services will be unavailable from 11th December 2021 to 6th January 2022, during this time our out of hours park assist service will be available by calling 01745 827 425.

Our park assist service will continue to be available by calling 01745 827 425 option 1.

If you do require any further information or assistance please contact us on 01745 827 425 or email

Keep Safe and Best Wishes

Operations Team
NWC Country Retreats